Live chat is the natural next step for customers when they’re ready to buy or when they have qeustions visiting your website. It makes it easy to engage, follow up, and close sales.
Answering real-time questions can help close a sale by 50% (as long as it's from a real person).
We'll forward the message to your email if you're not around. Replying by email will send the message back to the customer.
Our software is simple to use, can greet customers, play a bell sound on new messages, and works with your existing ticket system.
Messages are grouped like your email inbox—no extra things to learn.
Access your customer's name, email, location, and IP address.
Merge profiles if your customer is reaching you from multiple devices.
Set a practical schedule for when you're available for live chat.
Leave a phone number, email, or just let customers know you'll get back to them ASAP.
When you are away, we'll forward all your messages to your email.
Video is the present and the future. People are consuming content like never before, and short-form videos, in particular, are changing the landscape.
By having bite-sized videos on your website’s pages, you can add a touch of personalization for brand recall, boost the trust factor, and get more sales or bookings!
Definitely not. That would be counter-intuitive since we are all about conversions. We literally have nightmares about people leaving your website without converting, which is why we optimize for speed. Your website loads first, always.
Chatenco’s videos are compressed and delivered for mobile 4G devices. We have 200+ servers worldwide to accommodate all our awesome
You bet it will. Chatenco works with most website builders like WIX, Shopify, and Squarespace.
These are the known exceptions where Chatenco will not work as designed:
You can customize the buttons as per your unique requirements to say anything you want whether it’s ‘Buy Now’, ‘Book a Consultation’, or ‘Help Me’.
We have built-in live chat, or you can use other live chat services like Facebook Messenger or WhatsApp.
Everyone promises excellent customer support to the point that it has become a cliche.
But at Chatenco we put our money where our mouth is. Our amazing reviews are a testament to the fact that we move mountains for the ultimate satisfaction of our clients!
Feel free to schedule an appointment we’d love to meet with you to discuss how we can work together to achieve your goals.
Additionally, we’ll explain our unique approach plan. Have other questions? Feel free to reach out to us.
